Where a damage deposit applies (R5 = Yes), the deposit amount must be stated. Zero is a valid answer.
RDFS-02 · Certification Requirement R6
Deposit Amount Transparency
Where a damage deposit applies, the deposit amount must be stated in the published policy. Zero is a valid answer.
Standard Requirement
Where a damage deposit applies, the deposit amount must be stated in the published policy. Zero is a valid answer.
RDFS-02 R6 · Pass/fail. Fail this requirement and the outcome is Not Certified.
R6. Deposit Amount Transparency
Assessed via
Q32: What is the damage deposit? (required if Q31 = Yes)
Roch Interpretation
If R5 says a deposit applies, the amount must be in the policy. 'A deposit may be required' with no figure attached does not satisfy R6.
Examples
Compliant
A hotel's pet policy states 'a refundable damage deposit of £150 is pre authorised on arrival and released within 48 hours of checkout if no damage is found.'
Not compliant
A hotel's policy confirms that a damage deposit applies to dog stays but does not state the amount, leaving guests to discover the £250 hold only at check in.
Published by Roch Dog
RDFS-02 · Last updated 17 March 2026